The Adventure Store ipoints FAQ

What are ipoints?

ipoints are valuable Internet Rewards and can be collected when shopping online through The Adventure Store and other online retailers. ipoints can then be spent on an exciting and innovative range of products from selected partners who are dedicated to the highest standards of quality and security that are full of cool stuff like CDs, Videos, DVDs to flights around the world!

How can I collect ipoints?

You can collect ipoints when you purchase products from The Adventure Store, and you will earn 10 ipoints for every £1 spent! By adding items to your basket, the ipoints calculator will work out how many ipoints you're entitled too. If you are a registered extremepie ipoints user, ipoints will automatically be credited to your ipoints account once the item has been despatched. If you are not a registered extremepie ipoints user you can sign up to ipoints once you have completed your order, or just click here to create a new account.

When will my ipoints be credited?

The ipoints will be added to your ipoints account once your order has been confirmed and dispatched.

My ipoints aren’t showing on my account, what should I do?

If your ipoints have not been credited to your account, you will need to take the matter up with www.ipoints.co.uk. You can email them by clicking here, to help speed up the process please include your extremepie order number, your user name and the date on which the order was placed. ipoints will endeavour to solve your query within 48 hours.

How can I create an ipoints account?

You can sign up for an ipoints account once you have completed your order.

I have forgotten my password?

Just visit www.ipoints.co.uk and go to the My Account section, click on the ‘Can’t remember your password’ option. Your account details will be confirmed.

I have forgotten my username?

Email feedback@ipoints.co.uk using the email address you are registered to ipoints with, and you will receive an email confirming your details.

How can I see how many ipoints I have?

This information isn’t stored on the extremepie website, you need to go to www.ipoints.co.uk and to the My Account section, here you can view details of your account on collected, available and what you have spent.

ipoints terms & conditions